I'm a formerly incarcerated tech leader, photographer, creator, and advocate for second chances. (lately I've been getting into democratizing AI)
Discover the Friction Economy—a hidden force reshaping B2B SaaS. Learn how unnoticed user frustrations drive market disruption and why your retention metrics might be masking critical vulnerabilities.
As AI capabilities become commoditized, the quality of your context architecture determines success. Understanding how leaky prompts create context pollution is essential for building AI systems that maintain focus and deliver consistent value.
While prompts and tools get attention, the biggest opportunity in AI development lies in designing information architecture that optimizes for AI cognition. LLM Experience is the discipline that transforms AI systems from functional to exceptional.
As developer advocates, avoid becoming extensions of other teams by closely learning metrics: the different types you'll encounter and when to use them, which are trusted and untrusted, and how to build them effectively to support your team's goals.
Over the last three months, we've been developing a framework at Apollo called DX Audits to help us identify, document, report, and address product friction. It was getting difficult to scale this part of developer advocacy so we came up with a framework and this post covers our experience with it a...
Have you ever felt overwhelmed by the idea of having to create that next blog post or YouTube video? Do you find yourself unable to finish things because you're not quite sure when to call it done? Are you adjusting your outlines or talking points on the fly? Learn how to create content more effecti...
Getting buy-in as a developer advocate is a unique challenge. We usually are not the owners or even direct contributors to what we're trying to change. Instead, we represent this bizarre ephemeral thing called a "community." In this post, I'll cover what buy-in is, how it applies to developer advoca...
Whether we're trying to get buy-in internally or working on collaborations externally, we're generally in the business of asking. Learn how to get better results from your requests by rethinking the nature of relationships and following the three Rs of asking for things: Recognition, Request, and Re...